RBM Voice and Data Consultancy - AVAYA INDeX Specialist

There are two main methods of protecting your system.
1. The traditional maintenance contract. In this case the maintainer charges you a percentage of “The original purchase price” – this normally anthing between 10% and 12.5%. An average installation price would have been between £10,000 to £50,000 You would get an engineer on site within about 4 hours and also a “dial in” support package, This contract would cover you for all parts and labour
2. Disaster recovery support. This is something that is unique to RBM and involves the customer holding certain spare parts, and in the event of a failure, changing the part themselves. In most cases this simple to do and easily within the skills of the system “Administrator”. For eample, if a digital extension went down, the card would show a red light. Because the INDeX has “HOT” maintenance, the card can be changed without powering down the system. The stock to be held is minimal, for example, if you have 4 x DSLC32 cards in your system– you only need to hold one! The average cost of holding these spares is only a few hundred pounds when you are probably spending £000’s every year on your maintenance contract. We would offer and charge you a “Dial in” fee of £50 per dial in with the option of an engineer call out. @ £270. Check your records and see when you last had an engineer “on site” Because of the reliability of the INDeX, you will find it was probably only once (if at all) In which case, the savings in Year 1 will be great, but in Year 2 will be phenomiinal,

OUR OFFER TO YOU
Give us the details of your system and we will price out both options for you and YOU can then decide which route you wish to take. Regarding the full maintenance option, we will price this out exactly as other maintainers EXCEPT, we will work it out at 5% of the orginal cost NOT 10% as most dealers do.

The only items that we will not support are the SELTEX/GLOBAL voice mail servers and the Woc PC (although the software is not a problem)

SAVE MONEY WITH A COST-EFFECTIVE CCTV SURVEILLANCE SOLUTION!

One of the most versatile and effective security solutions available, CCTV is not only a very successful deterrent, reducing your risk of becoming a victim of crime, but it also significantly raises the likelihood of a conviction, should an incident occur. CCTV can effectively replace manned security guarding in many instances, reducing your security budget requirements, especially with remote monitoring having become a practical and cost-effective reality.

CCTV is not only low-cost and effective in isolation - it also works very well in conjunction with other security systems, such as access control and intruder alarms.

We fit CCTV systems with facilities to pan, zoom and tilt, as well as cameras that will effectively operate in low light conditions. Real-time visual verification, which is digitally stored for later review, allows an immediate police response and minimises false alarms.

If you require an experienced team to design and install your security system, please contact us for more information. We look forward to working with you!