Chatsworth Computers Ltd | Merlin Business Software | Management Control

Chatsworth Computers has quickly become the software solution choice for leading manufacturers and stockists.

At Chatsworth Computers we have earned an enviable reputation for high quality service and support in all aspects of a customer’s business computer system. We can provide both our existing and future customers with both the technical resource and financial stability essential to the on-going success of their installations.

Merlin Business Software is specially designed to satisfy the changing demands of merchant, wholesale, stockist and distribution environments.

These would include the following:

• Sales order processing
• Stock control
• Invoicing
• Sales
• Purchase
• Nominal ledgers

Containing numerous user-friendly benefits, the Merlin Business Software may prompt the customer to order additional items, therefore potentially enhancing order values or improve profit margins by managing customer’s special process individually.

For systems that specialise in management control, Chatsworth Computers supply the leading solutions. Merlin enables efficient management control of gross profit margins for product groups and individual product lines through the Sales and Profit Margin Control Module it accommodates.

System Control manages the following:

• User access to the system
• Programs users are permitted to access
• Which reports users may print
• Which options are activated

We can provide ultimate sales solutions through Merlin Software. On screen guidance and many single key operations assist you through the following areas:

• Sales Order Processing
• Mobile Sales
• Trade Show Order Processing
• Trade Counter
• Tele-Sales

Designed to increase sales and profits, the Merlin Software uses call and control management amongst other beneficial facilities to provide you with sales solutions enhancing your business system.

Contact management (CRM) is a perfect tool, not only for use as a prospect database, but  to run daily call lists when combined with call management. Merlin’s CRM and SRM approach is recognised in its efficiency to advance pro-active sales and marketing within a company.

Other pro-active sales and marketing solutions can be provided by the Merlin E-commence program enabling you to decide what information you would like your customers to see, ideally complementing the Merlin Stock and Sales Order Processing.
 

Merlin’s Production Control modules are part of a complete suite of programs specifically designed and developed for companies who manufacture.

Production control modules integrate with all aspects of the manufacturing business including:

• Enquiries
• Sales and Purchase
• Order Processing

Merlin is designed to work with Preactor, the world leader in production planning and scheduling software.

Chatsworth Computers’ Support Centre has been set up for ongoing system support after installation. We use a comprehensive call logging system to record our customer support history, so we can assist you quickly and efficiently without delay.

Our team of specialists are trained in all areas of the Merlin system, available to assist you and guide you through an excellent system support service designed to help you obtain the best out of your software.