IF you've ever had to contact a mobile phone network, you will know the hassle involved in trying to get through to the right person.
A new Braunton company can eliminate this hassle for businesses by managing their mobile phone accounts and providing technical support.
Green to Talk has been established by Simon Scott and Darren Stainer.
Simon said: "We act like a mortgage broker, finding the best mobile tariffs for businesses across all the networks.
"The customer does not pay us a penny. We monitor and review their accounts for the term of their contract with the mobile networks, constantly making changes to reduce their mobile spend."
Simon and Darren are committed to offering an independent service with no bias towards any network, so that customers are offered the contract that is best for them.
Green to Talk can help with adding bundles, requesting credits for over billing, changing usernames, ensuring phones will work overseas and replacing faulty handsets.
Simon and Darren are keen to help customers get the best from their mobile phones and data. They are demonstrating how to achieve this by running Green to Talk as an entirely paperless business to minimise costs and maximise efficiency.
They use iPads and mobile phones for administration, scanning any paper forms and handing back the originals.
When setting up a new contract, the firm meets the customer to analyse their bills and understand their IT setup.
It will search the whole market for the most suitable tariff, research the right equipment to match their setup and offer a proposal for each network.
When delivering the new equipment, it sets up e-mail accounts, integrates the phones with customer databases, swaps contacts from old to new phones and provides instruction on how to use the phones and back data up to computers and servers.
For details visit www.greentotalk.co.uk
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