Paramarq specialises in customer surveys
to provide an unbiased view of your business. We uncover hidden issues
and identify new opportunities.
Helping you build better relationships
- so our surveys are a powerful aid to business development
Our experienced, MBA qualified, consultants start by building an understanding of your business. Using detailed customer survey data we evaluate all aspects of your organisation affecting the customer experience, using techniques such as:
- Face-to-face in-depth surveys
- Telephone interviews
- Email and web based surveys.
Our approach will provide you with a viewpoint that is unlikely to be available to you directly.
Paramarq make specific recommendations to resolve problems and clearly identify additional business development opportunities.
Paramarq’s approach is challenging - providing feedback to difficult questions - but the result can be spectacularly cost effective. It is best suited to pro-active management who can accept and act upon objective feedback.