CapricornVentis (CVL) is a specialist business technology consultancy company that focuses on the areas of Business Intelligence (BI) and Customer Excellence (CRM/CEM), and their facilitation through the use of leading technology.
We work with our clients to Blueprint the business requirement, focusing on process (what you do), information (the main ingredient) and people (the internal and external stakeholders). This allows us to closely align each client’s business requirement with the technologies we recommend and provide.
We only select technologies from leading vendors that are robust, proven and cost effective. These technologies, when integrated by our professional services team, are part of a proposition that enables us to deliver the level of business value that our clients desire.
Our Core Proposition addresses the key business challenges directly impacting the customer and / or the operational processes and information needs internal to the business:
- Business Transformation. Helping our clients to identify, define and migrate to new ways of doing the same business, or new business strategies entirely.
- Process Improvement. Looking at ways to improve the efficiency and effectiveness of operational processes through better procedure and better technology.
- Performance Management. Measurement and measurement against target (KPI). Deciding what to measure/monitor, how to measure it and how to use the output to actually drive improvement.
- Business and IT Alignment. Bringing appropriate technology to the business model and the people managing it. Not just leveraging the technology, but shaping it to the needs of the business that speaks to the highest value and ROI.
- Customer Excellence. Leveraging the best available technology and solutions to make it easier for customers and employees alike to transact and achieve their aims. More informed, faster, easier, any time, any place and via any channel.
Our proposition is shaped by 1) the most current innovation and ideas, shaping how winning companies engage with their markets, 2) the technology itself, how it is changing and the potential it brings, and 3) our experience and resulting approach and methodology.
CapricornVentis - Our Partners
We are proud to be partners with some of the world’s most leading edge, innovative and tried and trusted vendors available today. CapricornVentis only partner with technologies that are in line with our own vision and strategy and that will add real, tangible benefit to our clients. Here is a list of some our partners we work with:
QlikTech is the company behind QlikView, the leading Business Discovery platform that delivers user-driven Business Intelligence (BI). Their mission, “Simplifying decisions for everyone, everywhere,” is about harnessing the real potential of data — big and small — and unleashing its power to way in which users gain insight. This award winning in-memory analysis product has rapidly moved up the Gartner table of Business Intelligence products and is now in the Leaders Quadrant. Since our partnership started in 2006, we have grown to be a leading partner and were the first company in the UK & Ireland to be awarded Elite Partner status.
www.qlikview.com and www.qlikviewbi.com
Oracle is the largest software applications company in the world, and has a presence in virtually every enterprise level organisation, worldwide. Our Partnership with Oracle focuses on bringing the value of their Customer Experience platforms to our clients, across a wide range of industry sectors and differing challenges. Given the scale of Oracle, there is a leading edge solution for everyone. We have worked with some of their applications, such as Siebel, since the late 1990s.
Microsoft needs no introduction, as many of their products are the industry standard. We tend to use Microsoft tools to build customised solutions where an “out on the box” application will not meet the specific needs of our client. But Microsoft also has robust and flexible toolsets, for example, Dynamics xRM and SharePoint. These tools greatly speed up the delivery of customised Line of Business (LOB) applications to improve performance and boost productivity. Because Microsoft technology is often the default choice in many companies, applications built using these tools, are easy to integrate and support.
CapricornVentis also works with and supports a number of other vendors, some of which offer specialist products or products that add value to our core technologies
An add-on for QlikView delivering customised pixel perfect reports directly from QlikView Applications
Sage CRM and Sage SalesLogix
We are a certified Sage Business Partner working with Sage SalesLogix and Sage CRM and indeed the author of the international “bible” for Sage SalesLogix development: “DevLogix” is our current CTO, Stephen Redmond.
A powerful suite of Business Process Management (BPM) technologies that ‘loosely couples’ business applications enabling you to automate virtually any employee or customer driven business process.
Where the situation demands it, we will write bespoke integrations between systems. In other circumstances, we use pre-built middleware such as Scribe Insight which allows the quick and efficient configuration of almost any data integration or migration.
For a full view of our Technologies and Solutions - Please visit www.capventis.com for more information.