First Line Support

Oxford-based IT support company First Line offers a complete range of IT support, hardware/software supply and telecoms services to businesses in Oxfordshire, London and the Home Counties.
We help our clients keep their IT and telecoms running smoothly, move offices, migrate their systems to the cloud, prepare backup and emergency plans, and purchase all the software and hardware they need.

Through our consultative approach we can help you devise a strategy that supports your business objectives, take responsibility for the implementation and then with our range of IT support services keep your new business systems running smoothly.

Our Helpdesk, staffed by qualified engineers, gives you a single point of contact, whatever support you need – and most problems are sorted in just one call.

If you need an engineer’s visit, that’s no problem: we are based in Oxford and therefore within an easy distance of most of our clients. We do not charge extra for visits or for travelling time.

We can provide IT health checks, maintain your network, respond to a crisis, provide backup services, plan and implement office moves or move your IT to the cloud.

We have a range of competitively priced, flexible contracts designed to be fair to the client, with no long term lock-in and you pay only for what you need and never get a nasty surprise at the end of the month with extras added to our invoices.