Merlin Business Software Ltd

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Merlin Business Software has quickly become the software solution choice for leading manufacturers and stockists across a wide range of industries.

At Merlin Business Software we have earned an enviable reputation for high quality service and support in all aspects of a customer’s business computer system. We can provide both our existing and future customers with both the technical resource and financial stability essential to the on-going success of their installations.

Merlin Business Software

Merlin Business Software has quickly become the software solution choice for leading manufacturers and stockists across a wide range of industries.

At Merlin Business Software we have earned an enviable reputation for high quality service and support in all aspects of a customer’s business computer system. We can provide both our existing and future customers with both the technical resource and financial stability essential to the on-going success of their installations.

Sales Solutions

We can provide ultimate sales solutions through Merlin Software. On screen guidance and many single key operations assist you through the following areas:

  • Sales Order Processing
  • Mobile Sales
  • Trade Show Order Processing
  • Trade Counter
  • Tele-Sales

Designed to increase sales and profits, the Merlin Software uses call and control management amongst other beneficial facilities to provide you with sales solutions enhancing your business system.

Contact Management (CRM)

Contact management (CRM) is a perfect tool, not only for use as a prospect database, but  to run daily call lists when combined with call management. Merlin’s CRM and SRM approach is recognised in its efficiency to advance pro-active sales and marketing within a company.

Other pro-active sales and marketing solutions can be provided by the Merlin E-commence program enabling you to decide what information you would like your customers to see, ideally complementing the Merlin Stock and Sales Order Processing.
 

Financials

Fully integrated Sales, Purchase and Nominal Ledgers

  • EDI integration
  • Multi-Company accounting with Group consolidation
  • Multi-Currency supported with exchange rate management
  • Complete historical VAT and Intrastat management
  • Instant Profilt and Loss and Balance Sheet on demand

Merlin Business Software offers the following options within it's core financial module:

Sales Ledger, which includes:

  • Aged Debtors, Account Receipts, Sales Invoices, Sales History, Credit Control, Debt Letters

Purchase Ledger - including:

  • Aged Creditors, Invoice Posting, Purchase History, Transaction Drill Down, Suggested Payments

As well as

  • Nominal Ledger, Multi-Currency, Multi-Company, VAT Return, Intrastat Reporting

Stock Management

Accurate stock management will cover the following:

  • Stock levels monitored and shortages highlighted
  • Control of batches - less stock wastage
  • Economic stocking levels
  • Monitor deliveries by date, supplier or product
  • On-line supplier purchase history
  • Stock status reports by supplier
  • Identify slow moving or redundant stock
  • Purchase order processing and works order integration

Barcoding goods provide a cost-effective and reliable solution to the problems around data entries. Barcoding also enhances stock management by improving the automated displacement of goods in addition to efficiently identifying newly received ones.

Android Applications

With more and more people relying on mobile technology, Merlin BusinessSoftware have developed a range of Android Applications for use on the go to allow your workforce to work smarter and more cost effectively, at both the trade counter and when working remotely.

  • Merlin CRM for Android™
  • Delivery Van Routing for Android™
  • Trade Counter Signature Capture for Android™

Production Control

Merlin’s Production Control modules are part of a complete suite of programs specifically designed and developed for companies who manufacture.

The Production control module from Merlin offers the following benefits:

  • Real-time comprehensive on-screen monitoring of WIP
  • Full traceability on BOM, raw materials and operator.
  • Total costs & profitability immediately available on completion of each job.
  • Shop Floor Data Collection
  • Merlin is designed to integrate with Preactor™

Systems Support

After you've gone live on Merlin, our support team are on hand to offer assistance and deal with any technical issues that may arise.

  • Dedicated ongoing assistance
  • Remote support
  • Specialist Support
  • UK call centre - 8AM- 6PM, Monday to Thursday, 8AM-5PM Friday

 

Merlin Business Software’s Support Centre has been set up for ongoing system support after installation. We use a comprehensive call logging system to record our customer support history, so we can assist you quickly and efficiently without delay.

Our team of specialists are trained in all areas of the Merlin system, available to assist you and guide you through an excellent system support service designed to help you obtain the best out of your software.

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