O'Brien Communications

O'Brien Communications offer a range of business telephone systems to suit every budget. The choice of system depends on your needs, we will never over sell a business telephone system. Whether you are looking to replace an existing system, install a new system or expand an existing system.

We are proud to be able to offer a range of systems from different manufacturers. This allows O'Brien Communications to offer our customers the right system for their particular circumstances. What ever your requirements, we will happily guide your through your choice of PBX system. To help us in guide you in your choice, we wil need to know how many external lines you need (or have) and the type be analogue, digital or VOIP, how many telephones required and the type of phone (display desk phone, simple analogue phone or VOIP for remote and home workers).

• Snom ONE
• Nortel BCM
• Toshiba CIX
• Splicecom Maximiser
• Trixbox

Often you would think that you need to replace your current system in its entirety, but often this is not the case. A more cost effective way would often be to upgrade the central control unit of the telephone system. This comes more sharply into focus when you consider that the average system phone can cost between £100 to £250, so on a 10 phone system this can come to anywhere between 40%-60% of the overall cost of the system.So an option that allows you to retain the existing phones, could present a considerable saving over a completely new system. If your starting a new business or you system does not have a path to allow upgrades, then we would be happy to discuss the installation of either a new or refurbished system.

For the budget conscious customer O'Brien Communications offers a range of pre owned refurbished systems. All our refurbished equipment comes with a 12 month guarantee. We are able to offer refurbished equipment for the following manufacturers.

• Avaya
• BT
• LG
• Nitsuko/NEC
• Nortel
• Panasonic
• Samsung
• SDX
• Siemens
• Toshiba

If you require an additional telephone extension, we can install it with the minimum of fuss, usually within two days of calling us.Our prices are competitive, BT will charge £166 to install the first point and £50 for every additional point, we charge from £40 per point. From a telephone socket to a complete rewire all our work comes with a 12 month guarantee against parts and faulty workmanship.

If you have faulty wiring or need a telephone extension moving we can under take all work at a competitive rate we charge £20 for the first half hour plus £10 per quarter hour plus parts. Compared with BT who charge £116 per hour for the first hour the £99 per hour there after or part of, plus parts.

We can upgrade your master telephone socket to the latest split fronted master telephone socket (nte5a).This will allow you to disconnect your telephone extensions from the BT network should a fault occur.It is useful to be able to do this, as BT will ask you to disconnect your internal wiring aspart of their test proceedur. If you are unable to do this and BT call out and trace the fault to your internal wiring the are likley to raise a call out charge of £116, this charge maybe also applied to intermittent faults where at the time of the visit, the BT enegineer is unable to find a fault. The cost of a new master socket is £30 installed.

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