Platform Service and Repair (PSR)

Platform Service & Repair is the new name for IPS’s service division.

Why change it, you ask? Well, we've been servicing and repairing powered access platforms for over 10 years under the IPS name. However, we were concerned that our brand didn’t tell customers what we did. As PSR, we now do exactly what it says on the tin – we service and repair powered access platforms!Read more

As the UK's largest service provider for powered access platforms (cherry pickers, boom lifts, scissor lifts, trailer mounts, crawler booms) we understand exactly what our customers need when it comes to the maintenance and upkeep of their machines. 

That’s why we offer true nationwide coverage of the UK! Using our own fully trained and qualified mobile service engineers, we offer a range of high quality, but affordable after-sales services for owners and operators of powered access equipment supported by our operations in the Midlands, East Anglia and Scotland.

Because we are specialists in access, we can make sure you prolong the life of your equipment whilst ensuring that your machines are fully compliant with all statutory safety standards, including LOLER certification.

Our range of services include:

Preventative Maintenance

Tailored maintenance packages to suit your budget are available. These include:

-Regular planned site visits by our trained field service engineers to perform mandatory Thorough Examination (LOLER 98 inspections) and identify any potential problems - book a visittoday!
-Regular servicing to ensure that equipment continues to perform to the highest standard with reduced risk of downtime
-Certification, engineers report and inspection sheet provided on completion, detailing work undertaken and any remedial action needed.

Emergency Call-Outs

-With more than 22 engineers located all across mainland UK, we can offer a fast response breakdown service wherever you are located
-Our fully trained and qualified field service engineers arrive with well-equipped mobile service vehicles carrying specialist tools and equipment
-All engineers are supported by technical experts at our head office and through our manufacturers...and let’s not forget our wide stock of frequently used parts on the service vans, giving us the best possible chance of repairing your machine on the first visit

Repair & Refurbishment Centre

-For major repairs or overhauls too complex to carry out on site, our fully-equipped workshop in Telford, Shropshire provides a high quality, quick and efficient service to ensure minimum downtime
-Thanks to the close relationships with our manufacturing partners, we can reduce lead times and keep the cost of replacement parts fitted to a minimum

For more details or to discuss your options, please call our service support team on 01952 671400 or emailservice@iapsgroup.com.