Aeromark Ltd - Aeromark Optimatics

Innovative & Flexible Service Management Proven to Deliver Results

Welcome to Aeromark, the UKs leading provider of Optimatics, single platform Software as a Service mobileworkforce management solutions.

Aeromark Optimatics includes gps vehicle tracking; service management; fleet management; workforceplanning and scheduling; KPI analysis and PDA workflow management.

Our comprehensive and integrated solutions are designed to maximise business transformation and return on investment for your business. Included with Aeromark Optimatics is our unique continuous improvement programme which will support your business as it develops in line with customer demand.

Aeromark Optimatics solutions have a low life-time cost of ownership and unlike our competitors, our agile platform and inclusive upgrade charges ensure that you never have to worry about hidden costs.

Improve Efficiency & Customer Service with Service Management from Aeromark

Aeromark now offer a comprehensive Service Management solution, configurable to your business requirements, incorporating end to end business processes from simple call handling to enterprise resource planning. Service Management assists your staff in intelligently logging new customer calls and requests assisted by our intuitive Service Management system.

Service Management facilitates the flow of information between all business functions and enables you to free up skilled workers to focus on driving your business forward.

Offering you total visibility of business activity, service management shows each stage of the business process from the creation of a new service call, to the actions taken by the mobile worker on site through to the completion of the job and payment of invoice.

During challenging economic times business owners are keen to embrace new technology in order to improve efficiency and future-proof their business.

Whilst GPS technology is now widely used throughout the field service industry there are numerous complimentary technologies that can considerably increase a companies return on investment.

Aeromark specialises in increasing the efficiency, productivity and health and safety of field based engineers through its unique Optimatics™ technology.

There are tangible benefits for the whole team as a result of deploying this technology.

· Privacy

· Improved Health & Safety

· Greater Understanding from Employers

· Dispatch & Allocate Jobs to the Nearest Vehicle

· Excellent Customer Service

· Veri­cation of Work & Location

· Good Workers can be Rewarded

· Reduction in Manual Paperwork

· Reduction in Insurance Premiums

For more information on Employee Benefits please click here

Mobile Forms and Workflow Software to Improve Operational Efficiency

Professional, electronic PDA solutions to streamline business processes, reduce paperwork and improve the flow of business critical information, helping your business to improve productivity and service delivery.

Mobile Forms - dynamic forms for real-time data capture

Aeromark provide business customers with a flexible pda solution, ideal for signature capture and electronic proof of delivery, improving productivity and delivering excellent customer service.

Design and re-design your own dynamic forms online using our simple drag and drop technology. Deploy forms to an individual PDA, teams of users or your entire mobile workforce at the touch of a button and receive data back in real-time.

Aeromark dynamic forms are flexible, allowing you to respond instantly to the changing demands of your customers without the costs involved with competitor solutions.

Planning & Scheduling Solutions for Planned and Reactive Resource Management

Planning and scheduling from Aeromark is a market leading, 5 tier job scheduling and productivity management module which can be configured from simple manual drag and drop task scheduling to real-time, optimised, fully dynamic scheduling.

Our scheduling software module operates in conjunction with Aeromark vehicle tracking and turn-by-turn navigation allowing you to manage remote teams and increase employee productivity.

• Field service management - locate the best mobile worker for a job
• Job scheduling - gain accurate arrival and departure times
• Customer service improvement - measure performance targets and share business critical information
• Improve planning and scheduling in the most efficient and cost effective manner for the business

Aeromark offer market leading, 5 tier maintenance planning and scheduling for a range of businesses requirements, from simple drag and drop task scheduling to real-time, optimised, fully dynamic task scheduling.

Our maintenance planning and scheduling software is designed to fully integrate with existing business systems, Aeromark vehicle tracking and turn-by-turn navigation allowing businesses to manage remote teams efficiently.

For more information on Aeromark maintenance planning and scheduling go to Aeromark scheduling

Take a look at our maintenance planning & scheduling demo by clicking here

GPS Tracking for Total Visibility of your Field Service Engineers

GPS tracking from Aeromark gives you the total visibility required to effectively manage the performance of your mobile workforce. Aeromark tracking includes intelligent real-time location data to enable you to manage workloads in the most cost effective way.

Combined with the ability to produce detailed reports, utilising the accurate vehicle tracking data our systems are a powerful tool in helping you control costs and improve operational efficiency.

GPS tracking can be utilised for tracking sales teams, field service engineers and effective route planning.

High Security Fleet Tracking Specialists

Aeromark is the leading supplier of service management solutions and vehicle tracking into the very high risk security markets. We provide accurate, reliable, real-time location information to the highest standards, linked with 24/7 Pan European incident response so you can rest assured that your assets are in safe hands.

Aeromark's Service Link is a comprehensive Field Service Optimisation tool. It is a paperless job-despatch system, with vehicle tracking and turn-by-turn navigation. It enables the worker to receive jobs and capture signatures in real time and eliminates all paperwork chores. It enables your planning team to locate the best worker for a job, gain accurate ETAs, measure performance targets, raise service levels, improve cash flow and reduce costs.

Delivering true, complete Field Service Optimisation, Service Link brings the mobile work back to the office, whilst the worker is out in the field.

Benefits of Service Link Field Service Optimisation:

• Eliminates errors & increases efficiency
• Speeds invoicing & improves cash-flow
• Reduces communication costs
• Improves customer service
• Creates a paperless environment
• Liberates worker from admin
• Monitors performance
• Gives proof of service levels
   

Improve Performance Management, Increase Productivity & Achieve Customer Service Excellence with KPI Analysis from Aeromark

Aeromark offer a full KPI analysis reporting suite, providing a clear and accurate view of short-term progress and long-term performance trends, ideal for performance management.

• Comprehensive Data

Aeromark KPI Analysis pulls information from multiple data feeds to give you a more reliable and complete picture of your operational efficiency.

• Accuracy

Aeromark KPI Analysis uses data from our vehicle tracking solution and data feeds direct from your remote workers PDA's, allowing you to compare planned versus actual activity, address any inefficiencies or retraining issues, improving customer services and business productivity.

• Simple

Our KPI Analysis software is so simple to use, it automatically analyses the data for you and allows you to ‘drill down’ on detailed information in just a few mouse clicks.

Minimise Vehicle Downtime with Fleet Management, the Latest Software Designed to Assist with Vehicle Maintenance and Repairs from Aeromark

Aeromark understand that Fleet Management have a vital role in ensuring the maximum utilisation of business vehicles which is why we have developed our Fleet Management module.

Fleet Management is the latest software from Aeromark designed to assist you in keeping track of the administration relating to your fleet of vehicles. Allowing you to effortlessly manage servicing and repairs as efficiently and cost effectively as possible.

Our web based Fleet Manager provides you with real-time access to vehicle data including:

• Mileage Threshold Alerts - obtained direct from the GPS feed
• Vehicle Details including: Specification; Finance; History
• Servicing
• MOT Data
• Road Fund Licence
• Current Driver including: Employees Driving Licence Information; Employees Eye Test Results; Contact Details
• Current Status including: In Use; Off the Road; Sold; Damages
• Complete with alerts to show when services, MOT’s and road fund licences are due to ensure that your Fleet Management is as efficient as possible, regardless of the size of your fleet.

Fleet Management enables your business to proactively plan your day-to-day business activities and minimise the unnecessary disruption caused by vehicle repairs and maintenance.

By streamlining the administration of your Fleet Management you can speed up authorisation of maintenance and repairs, reduce downtime of your fleet and proactively manage the allocation of business vehicles to maximise the utilisation of your business assets at all times.

Continuous Improvement & Ongoing Support with Aeromark

Continuous improvement is a service offered to all Aeromark customers as part of their service management solution. We want you to see ongoing benefits throughout the lifetime of the solution, through increased efficiencies, greater productivity, reduced costs and excellent customer service.

Your business does not stand still so why should your technology. Aeromark have designed and developed our entire portfolio with the flexibility to adapt to keep pace with changing customer demands. This ensures your business and the solution remains closely aligned and enables the most effective business transformation.

Unlike many competitors, our solutions mature with your business and the continuous improvement is included in your monthly charges to ensure that there are no hidden costs.

Flexibility is key in choosing a service management solution in order to give your business a significant advantage when it comes to contract management and winning new business.

We design, develop and support end-to-end workforce management solutions that deliver ongoing benefits to any business with a field based workforce.

Aeromark offer dynamic mobile workforce management solutions to deliver streamlined business processes and improved productivity through effective planning and scheduling of field based service engineers.