BCP - Business Computer Projects Ltd

We are pleased to announce that our Oporteo PIM system has been shortlisted at this year’s UK Ecommerce Awards. This annual event, hosted by Don’t Panic, celebrates the very best in ecommerce and online retailing from across the UK.

Oporteo PIM has been shortlisted for the ‘UK Ecommerce Software or Extension of the Year’ award. We’re delighted it has been recognised as a new and unique solution in the ecommerce market.

Launched in October 2018, Oporteo PIM is a Product Information Management (PIM) system for Wholesalers and retailers. It is an extension of BCP’s Oporteo Ecommerce Platform and consolidates a wide range of product data into a central hub. It is designed to help businesses record the increasing amount of information that they need to collate, display and meet regulations.

Andy Pratt, Business Development for Oporteo, said: “The growth in product information is a big problem because most back-office systems cannot hold all the attributes, images and descriptions businesses now need to comply with regulations and meet customer demands.”

BCP discovered that for many of their clients this results in proliferation of spreadsheets, databases and filing systems to work around the problem. They set about to develop Oporteo PIM to overcome these problems.

Speaking about the shortlist, Andy said “Oporteo PIM represents BCP’s continued investment and commitment to helping businesses overcome the challenges of digital transformation. We are proud that Oporteo PIM has been shortlisted amongst the best of ecommerce and online retailing.”

Winners will be announced at an Award Ceremony on the 6 March 2019, wish us luck!

Business Computer Projects (BCP) is delighted to announce that it has acquired the highest certification level in the Microsoft Partner network and has re-qualified for the Microsoft Gold Partner membership.

The Microsoft Partnership Programme is designed to help businesses meet today’s complex business challenges and drive business growth.

As a result BCP continues to be recognised by Microsoft for being best-in-class for system implementation. This is often a difficult process, especially when integrating existing legacy applications with new applications or web services.

Receiving partnership awards like this demonstrates BCP’s commitment to delivering quality solutions and meeting our customers’ needs.

Tim Williams, Managing Director, explains: “The renewal of our Microsoft Gold Partner award demonstrates that BCP continues to display some of the best knowledge, skill, and overall standards in the market.”

We are pleased to announce that Oporteo has been shortlisted at this year’s Northern Ecommerce Awards. This annual event, hosted by Prolific North and Don’t Panic Events, celebrates the very best in ecommerce and online retailing from across the North of England.

As finalists for the “Best Ecommerce Platform” award, Oporteo has been recognised for its unique functionality and industry specific features which help B2B businesses thrive in today’s online marketplace.

Andy Pratt, Business Development Executive, says “Oporteo represents BCP’s major investment and commitment to helping wholesalers and retailers overcome the challenges of ecommerce. We are proud to be shortlisted and have the opportunity to celebrate the success and talents of online businesses across the region.”

Winners will be announced at the awards ceremony on 6 November at the Hilton Deansgate Manchester. Wish us luck!

BCP, a leading supplier of digital and ecommerce solutions, has today announced the launch of their new Product Information Management (PIM) System. Oporteo PIM will be available from 1 October 2018 and promises to be a simpler way for wholesalers and retailers to manage, maintain and monitor their product data.

Anticipation for the launch has been growing as the new product was teased across social media. Oporteo PIM was finally revealed at the Ecommerce Expo where BCP’s Oporteo team are exhibiting in the Innovation Pavilion.

Oporteo PIM is the latest product by BCP to help their clients overcome the challenges of today’s digital world. They launched an innovative ecommerce platform in 2017 which has already had great success. Andy Pratt, Oporteo Executive said “Ecommerce is a fantastic tool that enables businesses to increase product exposure. However, for it to be a success businesses need to store a large amount of product information, attributes and images.”

BCP found that this growth in product data was becoming a problem for their clients. Mainly because a lot of ERP systems only hold a limited amount of information. “Most product information recorded by businesses is not enough to comply with ever-increasing regulations. Nor does it provide customers with relevant and correct information on a consistent basis” says Andy.

Seeing a gap in the market, BCP set out to create a new solution. The result was Oporteo PIM. A central data repository designed for businesses who sell an extensive range of products, both online and offline. The key benefits being lower operational costs, less duplication of effort and better data quality.

“Our goal with Oporteo PIM was to help businesses overcome the struggle of having to manually manage vast amounts of product data” Andy concludes.

Scotland’s leading independent wines and spirits merchant, Inverarity Morton (IM), has committed to a new supply chain management system with voice-activated technology from Business Computer Projects (BCP) to further improve its competitive edge.

Following an intensive selection process, IM settled on the AccordTM system from BCP. Offering end-to-end Voice WMS capabilities and state-of-the-art real-time functionality, Accord enables companies to monitor and manage all operational aspects of their business at all times, from goods received to picking, stock-taking and shipping.

David Taylor, Finance Director at IM, said: “Accord will give us greater control of our entire picking operation which will improve accuracy, efficiency and productivity. In being able to continually track the ‘throughput’ of our products, we will also gain better business intelligence when it comes to the configuration of our entire product portfolio, meaning that our customers will benefit from a product offering that is wholly attuned to their needs.”

Founded in 1945, the privately-owned supplier has grown to become a market leader in Scotland by investing in its product, its service and its people. As a consequence, IM has developed long-lasting relationships with customers – something its new software supplier fully understands is critical to success.

“To survive in today’s competitive market wholesalers need to exploit real-time business data. They can then align their services to meet their customers’ needs,” explained Chris Pass at BCP. “We’re delighted to be working with IM to implement a system we know will help them deliver a service beyond their customers’ expectations.”

BCP has started work on the new 90-user Accord system at IM head office and distribution depot in Glasgow. It is due to go live early next year.

Accord is a flexible system that solves a range of issues throughout the supply chain. It is specifically designed for wholesalers in the food and drink industry to help them compete in today’s fast-paced digital world.

We recently attended the Federation of Wholesale Distributors (FWD) FASTFWD Conference to find out if the wholesale sector is ready for change….

There were some key discussions about the disruptors affecting the sector. Issues such as Brexit, retail consolidation and technology continue to have an impact. All of which mean wholesalers need to change how they do business, and fast. 

The FWD commissioned a survey to find out how businesses in the sector view these disruptors. The results showed that there is significant disparity between what wholesalers and the analyst view as key issues.

What we discovered was businesses understand these disruptors, but they still underestimate their future impact. For example Amazon and technology were both assessed as a high impact by the FWD, but not recognised as essential by the industry.

However, technology and developing threats from major online players such as Amazon are putting pressure on wholesalers, as well as their retail customer base. If a business fails to adapt and provide customers with value added online services they could fall into grave trouble.

But wholesalers aren’t alone. There is a lot to learn from the B2C sector. Retailers have spent the last 15 years perfecting their online presence. It’s now essential for wholesaler’s to provide customers with a similar retail experience online.  The key to making it a success is an easy to navigate website, product categorisation and search facilities. All of which retail websites have in common.

Another key issue brought up was how wholesalers can help their convenience retail customers. Again online ordering is key here. One example would be wholesalers providing a franchise ecommerce platform to their retail community. This can support any click and collect or endless aisle services for consumers. But for this to work it’s essential to have a high quality focused platform with multi-brand support.

So is the wholesale sector ready for change? We would say yes it is. The tools and technology are here and ready to help businesses adapt and overcome the key disruptors. More businesses just need to embrace them.

If you want to discuss how you can overcome any of these issues please contact us on 

0161 355 3000

 or email andy.pratt@bcpsoftware.com

New ‘track and trace’ system for tobacco products is coming into force on the 20 May 2019

The European Tobacco Product Directive (EUTPD) (2014/40/EU) limits the sale and promotion of tobacco related products within the EU. Its primary aim is to ensure a high level of health protection for European citizens. It is also there to also improve the internal functioning of the tobacco market. 

However, from 20 May 2019 a new tracking system will implemented to fight the illicit trade of tobacco products across the EU. Any company involved in the distribution of cigarettes and hand rolling tobacco will have to record the movements of these products through their supply chain.

We are working with our customers and representatives from the tobacco industry to find out more. We will be developing a new solution within Accord which will help you be compliant with this new regulation.

If you would like further information please contact your Account Manager directly or email Martin Tanner, Accord Product Owner on martin.tanner@bcpsoftware.com

If you do not sell tobacco related products then these regulations will not affect you.

BCP joins the Federation of Wholesale Distributors

Business Computer Projects (BCP) is pleased to announce they have joined the Federation of Wholesale Distributors. 

BCP has worked with wholesalers in the food and drink industry for over 40 years. In that time they have gained major insights into the issues that affect business efficiency and growth. Their Accord supply chain solution now helps wholesalers across the UK to manage their business more effectively.

They have recently joined the FWD’s service provider network to share their experience and knowledge. This is a dedicated group of businesses who provide a range of services and support to the wholesale sector.

“We share the FWD’s ambition to help wholesalers maximise their business potential. Our new membership will enable us to demonstrate our ongoing commitment to the sector even further.” Said Richard Marshall, Sales and Marketing Director.

The FWD is the official trade association for food and drink wholesalers in the UK. They promote key business interests which affect the sector. Richard continues “We understand the challenges these businesses face and will work in partnership with the FWD to help them compete in today’s fast-paced digital world.”

BCP invited their clients to take part in a survey to determine how wholesalers engage with digital marketing. As well as find out if it’s a valuable tool for business growth. The results show that 85% understand the importance of digital marketing. However, they were surprised to see only 38% develop frequent strategies. So why aren’t more businesses taking advantage of the opportunities available to them?

Harro Foods, the largest niche supplier of Japanese food in the UK, is implementing the Accord Warehouse Management System (WMS) to streamline their warehouse operations in London. 

Harro Foods, a full-service importer and wholesale distributor, deliver a range of ambient and frozen Japanese food to speciality shops and sushi factories across the UK. Established for over 30 years, their business has continued to expand as the demand for Japanese culinary delights grows. They now stock over 700 products to help their customers make authentic sushi dishes.

To support their business growth they have decided to implement a new WMS to replace their existing paper based system. Their aim is to improve productivity by having real-time order handling and efficient labour management processes. As their customers are at the heart of their business they also want a system which can help increase customer service levels.

Accord WMS was chosen as a scalable solution which enables growing businesses to maximise warehouse efficiency and reduce operational costs. Provided by Business Computer Projects (BCP), it includes industry specific functionality that food and drink wholesalers need. The system will help Harro Foods monitor and control stock movement; from goods received through to picking, replenishing and stock taking.

Chris Pass, Sales Executive at BCP, said “Warehouse Management Systems have long been used to drive improvements in terms of productivity and efficiency, but are now essential for expanding businesses like Harro Foods who are working in the highly regulated and extremely competitive food and drink industry.”

The new 19 user system includes voice headsets and handheld devices and will transform their warehouse into a paperless operation by automating many of their procedures. “As a result, Harro Foods will benefit from improved stock visibility, real-time stock information and reduced time spent on stock discrepancies.” Chris continues.

Harro Foods chose Accord WMS over other systems because of BCP’s extensive experience of implementing voice systems and their expertise in the food and drink wholesale sector. Raman Sokal, General Manager of Operations at Harro Foods said “We were particularly impressed with the real-time functionality of the Accord system which means all events will be time and date stamped for total visibility, traceability and reporting.”

Cardiff based food and drink wholesaler, Global Foods, has chosen Business Computer Projects (BCP) to implement a new Radio Frequency warehouse management system.

Global foods, who pride themselves on their reputation for reliable customer service, recently became concerned about efficiency in their warehouse following an increasing number of complaints about picking errors across their delivered trade operations. They currently stock in excess of 20,000 ambient, frozen and chilled products, however because similar products are often kept next to each other for the benefit of their cash & carry customers, the wrong products for delivered trade customers are often being selected by warehouse staff.

They turned to BCP for a suitable solution to improve the accuracy of product picks across their warehouse and ensure high customer service levels are maintained. They have decided to implement a Radio Frequency (RF) warehouse management system (WMS) which will create a new order fulfilment process to prevent errors going forward.

They chose the RF system because of the device interface, which allows the picking controller to monitor the stages at which an order is progressed. They were particularly impressed with the real-time information it will provide. Sami Tariq, Senior Buyer at Global Foods said “We do not currently have any management information relating to the time an item is picked, how long an individual item takes to pick or if some pickers are quicker than others, so the statistics this system will provide will benefit us in the long-term.”

Due to go live at the end of March, the system will maximise productivity across Global Foods by eliminating the need for them to undertake so many manual item checks against orders and reducing credit note processing for wrongly selected items. Having a first class selection system will also provide assurance to their customers. “Our aim is to ensure our customers receive what they selected. We want to avoid the necessity of our customers having to complain to us for wrongly supplied item and build long term relationships with them.” Tariq continues.

Global Foods is a long-standing customer of BCP and have used their Accord software for the last 10 years. This new RF system will integrate seamlessly with their existing ERP system and provide a more streamlined operation.

Business Computer Projects (BCP) has partnered with TranSend Solutions to provide wholesale distributors with a fully integrated delivery management solution.

BCP, a leading provider of supply chain software solutions, chose to partner with TranSend because their electronic proof of delivery (ePOD) software integrates seamlessly with BCP’s warehouse management system Accord, providing two-way data transfer between the ePOD device and back office system.  TranSend ePOD is an easy to use mobile app, available on Android and iOS devices, and presents the driver with step-by-step instructions. It provides real-time data capture and delivery tracking, thus removing the need for businesses to have separate tracking devices or investment in additional software.

The delivery management software has a range of automated functions which will enable BCP customers to streamline their delivery processes; from route planning and GPS vehicle tracking to pre-arrival notifications and ePOD, accommodating varying customer instructions by stop and product type. Data captured from the driver’s device feeds into a centralised online portal giving real-time updates to drivers, customers and back office teams. This is particularly useful for wholesale distributors in the food and drink sector who may have multiple product types, restricted delivery time-windows and need accurate deliveries and control of returned goods.

Martin Tanner, Accord Product Owner at BCP said “TranSend share our ambition to provide wholesale distributors with cost-effective software solutions throughout the supply-chain and we have already seen a number of our customers, who are keen to optimise operational efficiency and drive down distribution costs, benefit from using TranSend ePOD software.”

To find out more about ePOD and the services we provide please contact us on 

0161 355 3000

 or email info@bcpsoftware.com

National fish and chip and fast food wholesaler, T.Quality has invested in BCP’s Oporteo e-commerce platform to develop an omni-channel strategy.

T.Quality, who supply food products, cleaning supplies and equipment to fish and chip shops and fast food businesses across the UK, are implementing a new e-commerce platform. This new online facility, which will go live next year, will give them the professional e-commerce presence needed in the fast moving foodservice sector. They have chosen to invest in Oporteo because of the easy and seamless integration with their existing ERP database, Accord®. This means it will not only provide their customers with a more accessible and convenient way to order products, but also improve their own efficiency and cost effectiveness.

They were particularly impressed with Oporteo’s high level of functionality which will enable customers to view real time prices and stock availability, setting T.Quality apart from many of their competitors.

Mike Crees, Sales and Marketing Director at T.Quality, said “The intuitive and responsive functionality of Oporteo coupled with strong SEO and mobile friendly capability really impressed the T. Quality team, plus it looks great!  It will provide our customers with new digital marketing promotions and offers via email communication.”

As the wholesale and foodservice industry develops so has the customer’s demand for advanced ordering services. The implementation of Oporteo will reflect T.Quality’s long standing history of providing products and services that align with their customers’ changing needs. In the future they have plans to further develop their Oporteo platform so they can assist customers with repeat orders through product barcoding and special targeted communications which support new T. Quality product lines and the nationwide T. Quality used cooking oil collection service.

Oporteo is built on BCP’s extensive knowledge of the wholesale and food service sector. Based on the market leading Magento 2 platform, it is designed for B2B companies who want to deliver exceptional omni-channel customer experiences and stay ahead in an ever-changing market. The Oporteo package offers hundreds of e-commerce features specifically designed to fit the unique and sophisticated requirements of wholesale and food service businesses.

To find out more about Oporteo and the benefits it could bring to your business please contact the BCP sales team on 

0161 355 3000

or email sales@oporteo.co.uk

Cheese+ has selected BCP’s “Oporteo” for its unique benefits and contemporary approach to ecommerce

Cheese+ is a specialist cheese company based in Cambridge supplying the finest artisan cheese, charcuterie and olives, plus everything else you would expect to find in your favourite delicatessen.  They have chosen BCP’s ecommerce offering, Oporteo, to further their number one aim of looking after their customers better than anybody else.

Oporteo’s class-leading user experience will offer an enhanced solution to their customers. This will be of particular benefit to the smaller independent retailers and caterers they service.

As a specialist food and drink software solutions provider, BCP was ideally placed to design a fresh approach to ecommerce.  Oporteo offers a packaged solution for contemporary ecommerce, specifically designed to help B2B food and drink organisations stay ahead of the competition, maintain their competitive edge and offer new growth and cost reduction opportunities.

Cheese + were particularly attracted to Oporteo’s unique features:

• Real time integration to the back office
• Pay as you go with single quarterly fee
• Specifically designed for B2B food and drink industry

For more details of all the functionality offered by Oporteo, contact: 

0161 355 3000

 or contact@oporteo.co.uk

Tree of Life is convinced that it can.  They have chosen BCP’s “Oporteo” to promote their sales of natural and organic products

Tree of Life is the UK’s largest wholesale distributor of healthy, natural and organic products, whose goal is to “Make Health Easy” and help their customers’ businesses grow.  They stock in excess of 900 brands, supply over 1,200 independent retailers across the UK on a daily basis, and export to over 30 countries around the world.

If anyone knows what their customers want, Tree of Life does.  They recognise the importance of being on the radar of existing and prospective customers as they do their online research to source products and compare costs. They also know how much customers appreciate the ease of doing business over the internet.  They wanted a cost-effective, innovative solution to drive forward their ecommerce business, which will help them stay ahead of the competition. They chose BCP’s Oporteo for its “retail” style user experience, enhanced service, convenience and low cost of ownership.

Key benefits include:

• Ease of management
• Improved business agility and productivity
• Single platform to operate multiple brands and storefronts

For more details of all the functionality offered by Oporteo, go to www.oporteo.co.uk, telephone: 

0161 355 3000

 or contact@oporteo.co.u

Natural Healthy Foods has selected BCP to implement their Momentum Epos Solution with integrated scales in their new Vegan Café in Birmingham

Natural Healthy Foods is passionate about healthy living for people, the planet and all of its inhabitants, so the explosive growth of “Weigh and Pay” fits well within their ethos. Customers choose exactly what they want to eat and staff weigh their plates of food at the till – no waste! In their search for an up to the minute POS system for their new self-service Vegan café in Birmingham, they found the ideal partner in BCP.

BCP is a specialist software solutions provider and their product Accord Momentum is well established in the food and drink market.  Among other things, Natural Healthy Foods were attracted by:

• No capital up front cost: fixed price rental over fixed term
• Ability to scale up the system as business grows
• Ability to integrate seamlessly with the Healthstore wholesaler
• Integrated weighing scales

For more details of all the functionality offered by Momentum, contact: 

0161 355 3000

 or info@bcpsoftware.com,  quoting VCWP

Health store retailer Canterbury Wholefoods is realising significant cost and efficiency benefits across its business following the implementation of BCP’s  Accord Momentum retail system.

Accord Momentum has transformed operations at food retailer, Ozmen International Food Centre in Sheffield, delivering all the benefits of a fully integrated retail solution based on the latest technologies. The benefits have been so significant that Ozmen are expanding their business and rolling out Accord Momentum to a new store they are opening elsewhere in Sheffield.

Ozmen is a rapidly growing, busy independent international food supermarket business offering a wide selection of quality products, including fresh daily fruit and vegetables, fresh bread and deserts from the in-store bakery, fresh top quality meat products from the butcher counter, tobacco, alcohol products and lottery.

The existing IT system at Ozmen was only 4 years old, but not delivering the benefits anticipated.   Inadequate reporting, EFT issues and poor support were proving particularly problematical and impacting on customer service.

Keen to grow and disappointed with the existing solution and service, Ozmen decided to invest in a new solution to improve performance and facilitate expansion. Following a review of alternative offerings, Ozmen opted for BCP’s Accord Momentum, investing in a complete EPoS and Back Office solution, new till hardware and HH WiFi functionality for convenient stock and price checking, ordering and receiving.

The company chose BCP’s Accord Momentum because it offered a cost effective, flexible solution and an excellent fit to their requirements. In addition, the underlying technology and development environment allows the system to be easily implemented and to provide first class reliability and robustness – both decisive factors for Ozmen as the store operates 24 hours a day, 365 days a year with a high volume of customers and transactions.

The Accord Momentum system was implemented successfully to meet a tight schedule and the four-lane store is now realising the full benefits of a modern IT system to help build sales, cut costs and improve customer service. Stock control, price control and promotions are now all handled by the system and system-driven reporting is helping to improve replenishment, stock control and promotions.

Altey Ozmen, Director, said “We’re delighted with the improvements we’re getting with Accord Momentum. It’s such a transformation from our previous solution. It’s helping us improve all aspects of store operations and customer service. BCP’s team were brilliant at understanding our needs and it’s great to deal with a supplier with multi-lingual expertise – that’s the real icing on the cake. We can’t wait to get it up and running in 

BCP has been shortlisted for yet another technology award based on the implementation of Accord Voice WMS at Creed Foodservice Ltd.  This time we’re one of five finalists in the ‘Innovation Technology’ category of the 2016 SHD Logistics Awards

BCP MD, Tim Williams: “We’re delighted to have been shortlisted for another award.  Accord Voice WMS still leads the way in the marketplace and it’s great that it’s receiving so much recognition in the industry.”

The SHD Awards take place at the Vox Centre, Resorts World, Birmingham on 15th September as part of the IMHX (International Material Handling Exhibition) programme of events.  Further information: www.shdlogistics.com/awards

As part of a major reorganisation of its facilities to optimise customer service and operational efficiencies in a changing marketplace, Musgrave Wholesale Partners (MWP), supported by IT partner BCP, has successfully completed a centralisation project which sees all delivered orders managed via the Accord IT system, fulfilled from two key depots and the foundations laid for successful multi-channel fulfilment.

Prior to the Centralisation project delivered services primarily operated out of warehouses in Ballymun, Robinhood, Tallaght, and Cork with supporting delivery services from an additional four depots in Galway, Limerick, Waterford, and Sallynoggin. The food service focused warehouses at Ballymun and Tallaght were previously the only warehouses using voice technologies, with all other depots still paper-based. The new centralised distribution model has all customers serviced using the same distribution network utilising system driven processes, including voice picking, to ensure a best-in-class service to all our customers in retail and food services.

The project was initiated to improve customer service and increase operational efficiencies by centralising all delivered operations at two key depots, freeing up other depots to focus on cash & carry customers. Barry Minnock, IT Director, MWP: “It was clear that by centralising our delivered operations we would be able to offer our delivered customers a much wider product range than was possible when they were serviced from individual cash & carries and that in parallel it would increase consistency and accuracy of service using the benefits of voice technology and system driven processes. Centralisation also enables our business to drive efficiencies by leveraging economies of scale to maximise utilisation of our supply chain network.”

While the Accord system could handle the new centralised operating model, migrating to it required detailed planning to manage the complex movement of physical stock and the system data associated with goods, customers, accounts, etc. IT partner BCP was involved from the outset to help develop the most effective transition procedures. Various alternatives were discussed, but ultimately, the two depots designated as dedicated Delivered facilities were Tallaght (acquired as part of the Allied Foods takeover) and Blanchardstown (formerly a MRP depot) – both on the outskirts of Dublin. The former to be a frozen facility and the latter to stock ambient and chilled lines and to operate as the Central Distribution Centre, consolidating orders from both depots ready for dispatch and invoicing.

A 12 month phased migration to the new model was planned to ensure service to customers was not disrupted, BCP working closely with Musgrave throughout, developing interim programmes where necessary to ensure customer orders could always be fulfilled even when the stock from their current supplying depot was being relocated to the new depots and their data to the central Accord server at the Ballymun Head Office.

The first phase involved the movement of Accord Voice systems to the two new depots and the migration of stock from existing foodservice depots, together with stock information and customer data, sales ledger accounts, call schedules, routes etc.

Then followed a phased migration of stock and data, depot by depot, from the cash & carries to the centralised operation.

The project completed successfully in January 2016. All delivered orders are now processed through the central Accord system at Ballymun. Chilled and ambient orders go direct to the CDC; frozen orders go to the frozen depot for picking separately and are then trunked to the CDC for consolidated invoicing and onward distribution.

Delivered customers now have a choice of over 10,000 skus, more than double the previous range, and Telesales operations are centralised at Head Office, utilising Accord’s powerful telesales system to effectively manage telesales schedules. All orders – online and Telesales – are handled by Voice throughout the warehouse, ensuring accuracy and productivity are optimised.

A new Just in Time Multi-order Voice Picking process facilitates efficient batching and picking of multiple orders by route, enabling optimum stock collection per trip around the pick walk. Large store orders can be easily handled alongside smaller Foodservice orders, seen as a positive step towards the fulfilment requirements of a multi-channel supply chain.

Peter Slevin, Head of IT Strategic Projects , MWP: “BCP worked closely with us to ensure the success of the project and I feel we now have the foundations necessary for operating successfully and delivering first class customer service focussed on an omni- channel marketplace”