Silverhook (Ware Motorama Ltd)
One of the largest independent manufacturers of automotive lubricants and chemicals in the UK.
Silverhook was established in 1994 and has gained a reputation throughout the automotive industry for providing quality products and an exceptional standard of service.
Working in partnership with customers enables Silverhook to develop new, innovative products tailored to their specific requirements.
Silverhook's products have made a tangible difference to customers nationwide and abroad, increasing their sales, margin and efficiency of supply.
Silverhook's customers benefit from Winning lines, Fast delivery, Friendly & Professional service.
Our quality system is rigorously maintained throughout the complete manufacturing process. Random sampling and batch coding ensures full traceability of finished products and raw materials.
We can identify products through all stages of production from raw material integrity to customer receipt of delivery. The quality system is under continual review and we routinely implement an external and independent audit to check the robustness of the system and make recommendations for improvements where possible.
Continuing investment in the factory plant has led to year on year improvements in manufacturing efficiency, enabling Silverhook to offer quality assured products at highly competitive prices.
Current tank capacity is in excess of 2 million litres. This enables our buyers to take advantage of the fluctuating bulk material costs and purchase at favourable market rates - it is not unusual for most of the tanks to be filled to capacity.
These provide a foundation for a flexible approach to production, and the ability to rapidly react to customer demands.
Our bottom-draining stainless steel tanks and unique blending process allow for "custom" filling. This allied with our label printing facility enables us to provide tailor-made products to customers specifications.
We have dedicated tanks for each particular product to eliminate the risk of cross-contamination.
Meet the Silverhook filling family capable of filling anything from 150ml up to 205ltr
- MR BIG
Silverhook continues to identify and produce winning lines.
Oils & Lubricants - All engine oils have API, ACEA specification, and are available in trade and retail packages.
Oils within the range meet the following specifications:
VW 500.00. & 505.00 (01/97); BMW Special Oil, Mercedes Benz 229.1 & Porsche GL.
Hydraulic, Transmission and Two-Stroke Oils complete the range.
Winter Lines - BS6580 Coolants and Antifreeze, Screenwash, Radiator Flush and Sealant, Deicers.
Additives - Petrol, Injector, and Diesel Treatments, Oil & Transmission Stop Leak, Oil Stop Smoke & Treatment.
Maintenance - Brake Fluid, Grease, Brake & Clutch cleaner, Carb & Injector cleaner.
Body Repair - Filler, Sealant, Stoneguard, Aerosol Paint including basic, fluorescent, metallic, and a range of popular Colours.
Valet - Wash & Wax, Polish, Colour Restorer, Cockpit Shines, Trim, Wheel, and Upholstery Cleaners.
Customer satisfaction is a top priority.
Our quality system impacts all aspects of our service to customers and includes:
Automatic acknowledgment of customer order by immediate return fax.
Fast delivery and rapid order turnaround with the aim to deliver next day wherever possible. Most orders are delivered within 3 days of placement.
Liaison with customers to determine and fulfill specific requirements with regard to product information, package size, labeling and logistics.
We operate an MSN Messenger service, enabling direct communication at any time of the working day.
Various types of marketing material are available to aid sales. This takes the form of point-of-sale, posters, stickers, web advertising, all of which can be tailored to suit customers requirements.
Regular updates of product information is available by email and mail-shots, bringing customer awareness of new lines, product modifications and price adjustments.